TACTICS Logo  TACTICS Technical Assessment Report

The TACTICS consortium gratefully acknowledges the financial support from European Commission DGXII within the Framework IV INCO-Copernicus programme. Without that support, this work would never have been undertaken.


The scope of the study is stated in its title to be Telematics and Communications. For the purpose of the study, Communications is limited to electronic transmission and reception, which may carry voice, data, video or any other traffic. The European Commission’s CORDIS web site provides the following definition of Telematics:

‘applications of information and/or communications technologies in areas of general interest.’

The emphasis is on the applications rather than the technologies. The application considered to be of most importance to the TACTICS project are shown in the following list :

The above list is not exclusive; neither will every item necessarily be covered by the study. The list is merely to provide some guidance to researchers.


The key instrument to achieve the objectives of TACTICS project (see Annex) is a survey with representative sample of companies, working in the field of advanced communications and telematics. In order to deepen the knowledge gained from the survey, a second stage will be to carry out case studies with a limited number of companies from the sample. Preparation of the survey requires the following obligatory steps.

2.1 Questionnaire Development

The three main research tasks are:

The three tasks will be carried out simultaneously immediately from the beginning of the project (September 1, 1998) and have to be finished during the spring of 1999 according to the schedule.

The successful accomplishment of these tasks will result in building a comprehensive theoretical model to justify the key research hypotheses and basic list of indicators.

Once determined, the basic indicators will be developed in a questionnaire, which will be tested in a pilot study immediate before the survey report.

2.2 Sample development

Two tasks are envisaged. To have a statistically reliable representative sample, the first task is to prepare an exhaustive list of the active advanced communications and telematics companies in each of the three Balkan countries. These lists will answer several important questions about the size, general economic turnover and product specialisation of the companies.

The second task is to create a representative sample using appropriate statistical procedures. The final choice between a quota sample and random sample approach will depend on the quality of the data collected.

The time-span of these tasks matches that in the questionnaire development. The exhaustive list of companies will be prepared by the end of February 1999 and the representative sample by the end of April 1999.

2.3 Case study development

Two tasks are planned. Immediately after the survey, based of the initial assessments of the received empirical information and the results of theoretical and historical analysis a limited number of companies will be selected for in-depth case-study analysis. A draft version of the selection procedures will be determined immediately after the questionnaire design. The final version will be produced after evaluation of empirical data, but not later than mid-September 1999.

The case-study program will be based on the theoretical model and questionnaire and will be prepared by the end of July 1999. The work on these tasks will be undertaken primarily by the scientific co-ordinator with the help of national co-ordinators from Romania and Macedonia.


During the kick-off Workshop held in Sofia on 15-17 October 1998, the above mentioned tasks were developed and largely discussed among the partners, which resulted in detailed research programs being formulated for each of these tasks. For co-ordination and control the partners agreed the following:


Fast and reliable communication and computer facilities are of crucial importance for the successful execution of the project. Following some communication problems at the preparatory stage of the project, the partners agreed at the kick-off Workshop that upgrade of the existing computer and communication facilities in the three Balkan countries research teams was a priority task. It was decided that the necessary computer equipment should be purchased with the first instalment of the EU funding. The minimum includes powerful enough computers to serve text processing, data storage and statistical analysis, printing and Internet facilities.

The Project co-ordinator will put all internal working documents on an FTP server and all documents for public access on the Isomatic UK Web site. Isomatic Lab. as subcontractor to the Bulgarian team will create and maintain Bulgarian mirror FTP and web sites for ease of access to the partners in the Balkans.

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Copyright for the contents of this web page is owned by the TACTICS consortium. Reproduction is permitted without charge on condition that the TACTICS project and the support received from European Commission DGXII within the Framework IV INCO-Copernicus programme are acknowledged.

This report was originated by the Bulgarian scientific co-ordinating team at the Institute of sociology, Bulgarian Academy of Sciences. Please send any questions or comments on the scientific content to tactics@isomatic.com

This web page version was updated by the TACTICS Project Co-ordinator on 23 February 1999 using BBEdit on a Macintosh 5200.
Please send any comments, criticisms, suggestions or questions to Peter Burton
E-Mail: peter.burton@isomatic.co.uk

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